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Stamp a customer's card

From the menu go to Scan and point the camera at the customer's QR code.

Their card appears with the customer, the program and what they have so far (stamps, points or balance). Pick the action, enter the amount / quantity if needed, and press Record movement.

Worth knowing:

  • If you sell by amount, fill in "How much did they spend?". If you set up a points rate, that is what decides how many points they get.
  • Pick the location you are at. It is saved on every stamp until you change it. If you have programs that are only valid at some locations, the scanner requires it: without knowing where you are, stamping would be guesswork.
  • You can leave an internal note. Your team sees it, the customer does not.

If you try to stamp twice in a row very quickly, the system blocks it. That is not a bug: it prevents a double stamp when the cashier taps twice by accident.

Still have a question?

Write to us at support@hexbites.app and we'll get back to you.

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