The modules of your CRM. You choose which, and when.
Add features to fit what your business needs. Check each Bite’s price, capacity and availability; usage is billed separately.
New plan in the works: these are its launch prices. Today, the available modules come included in your plan and can’t be taken month by month yet.
Base
CRM and loyalty for everyday work, for $15 USD a month.
Bites
A monthly fee for each module you take. You’ll be able to take one for a month and drop it the next.
Usage
Email sends, WhatsApp and other metered services, bought separately.
The catalog
Tick the ones you’re interested in and see what your month would cost with the new plan.
Surveys
Ask questions, collect answers and get to know your customers better.
What’s included
- Up to 10 published surveys.
- Every answer becomes customer data you can filter by.
- If you drop the module, you keep the answers you already have.
Reviews
Make it easy for customers to share their opinion of your business.
What’s included
- One Google profile per location.
- Comments reach you privately, and one star and five stars get the same treatment, as Google requires.
- Invitations by email or WhatsApp use up sends.
Balance and gift cards
Manage balance, top-ups and redemptions, with their history.
What’s included
- Gift cards, prepaid cards and vouchers.
- Every top-up and redemption is kept in the history.
- The money your customers load belongs to your business, not to us.
Tickets
Run events, issue tickets and control entry.
What’s included
- Up to 5 active events at a time.
- QR tickets in Wallet and check-in at the door.
- Tickets already sold stay valid even if you drop the module.
- No HexBites fee per ticket; the payment provider charges separately.
POS connection
Connect a compatible system and link sales to loyalty.
What’s included
- One connection to a compatible point-of-sale system.
- Sales show up in each customer’s history.
- Connecting a new system is assessed separately.
Email marketing
Design campaigns, choose recipients and schedule your sends.
What’s included
- Editor, templates, segments and scheduled sends.
- One verified sending domain, so email goes out under your name.
- Sends are bought separately, in packs.
Handle messages through the official WhatsApp channel.
What’s included
- One official number per business.
- Templates, messages and an inbox for replies.
- Usage and Meta’s costs are separate.
Automations
Set up follow-ups with triggers, conditions and actions.
What’s included
- Up to 20 published flows.
- 5,000 runs a month, of up to 20 steps each.
- Your existing points rules stay in the base plan, without this module.
Editable QR codes
Change destinations and see activity for your general QR codes.
What’s included
- Up to 20 active QR codes with an editable destination.
- Standalone pages and scan statistics.
- Printed QR codes keep working if you drop the module.
In the base, without paying for a Bite
Loyalty campaigns and Wallet notices
Notices on the customer’s card, segments and coupons. No longer a paid Bite.
QR designer
Colors, shapes, logo and formats to print your sign-up QR and your modules’ codes. In the works.
Wallet proximity
Let the pass show up near your location, depending on the phone’s permissions. In the works.
A sample month
Email marketing: coming soonBase $15 + Email marketing $10 + 1,000 sends $3 = $28 that month. If you don’t take Email the next month, you go back to $15 and keep the sends you didn’t use.
Frequently asked questions
What is a Bite?
A module that extends your CRM, such as Surveys, Tickets or Email marketing. Each one has its monthly fee and shows whether it’s already available.
Do I have to keep a Bite every month?
With the new plan you’ll be able to take a module for one month and choose whether to renew it. If you don’t renew, you keep access until the paid period ends. Your base CRM carries on.
Do I lose my templates or history if I drop a Bite?
The new plan keeps that data as long as you keep your account. Dropping the module limits new operations that need it; it doesn’t delete your previous work.
Are emails and messages included in the monthly fee?
Email, WhatsApp and other metered usage is paid separately. Loyalty campaigns and Wallet notices are part of the new base, with no paid packs.
Do I need Editable QR codes to design my sign-up QR?
No. The QR designer will be included for sign-up and for the features you have. Editable QR codes adds general destinations you can change, standalone pages and statistics.