Correct a stamp or points added by mistake

It happens: the cashier stamps twice, or adds too many points. It can be fixed, and only the owner or a manager can do it.

Go to Customers, find the person and open their card. There you will find Correct stamps or Correct points, depending on the program.

Enter how much to move, as a whole number:

• `3` adds three.
• `-2` subtracts two.

Zero is not allowed. And you must write a reason — it is required, and a single word is not enough.

When you confirm it tells you the exact change — "Stamps corrected: from 7 to 5" — and it stays in the history with your name. That is the whole point: a correction that leaves no trace is indistinguishable from things not adding up.