When your account is due and how to pay

In Account you see your due date and your plan's amount. From there you reach the payment screen.

We warn you before it is due, by email, to the account owner. If it never arrives, check that the account email is one you actually read.

What happens if the date passes: nothing is deleted. Your customers, your cards and your data stay, and the cards your customers already have on their phones keep working. What gets limited is the panel.

To pay, go to the payment screen from Account. In Ecuador you pay by card through PayPhone; from abroad, through the international gateway.

If you paid by bank transfer or outside the gateway, write to support@hexbites.app with the receipt so we can record it. It is not applied automatically.