Your customers
Export your customers and movements to CSV
Your data is yours and you can take it whenever you want.
Go to Export. There are two downloads:
- Download customers (CSV) — name, phone, email, last visit, visits, balance and active cards.
- Download movements (CSV) — date, customer, program, movement, quantity, spend, location, source and note.
They open in Excel, Numbers or Google Sheets.
What confuses people most, and is worth knowing: you download whatever the filter is set to, not everything. If you came from filtering "those who have not visited in 60 days", that is what you get. The screen tells you beforehand: "Downloading the 34 shown by the filter" or "Downloading your 812 customers". Read that line before downloading.
If the file gets very large, a warning appears saying the row limit was reached and the file is incomplete. In that case, filter and download in parts.
Still have a question?
Write to us at support@hexbites.app and we'll get back to you.