Your CRM for managing customers and bringing them back.
Organize contacts, see their history and coordinate your team’s follow-up. Meet the new HexBites: a CRM with loyalty built in and modules you’ll be able to add month by month.
Managing several businesses? See what’s coming for agencies →Every customer has a story. Keep it at hand.
Bring together what your team needs to serve people well: who each person is, what has happened and what is still to do. A contact can be in your CRM before they ever get a loyalty card.
Organized contacts
Store details, add fields and tags, and find the people you’re looking for.
A profile with context
See notes, activity and everything you know about each customer in one place.
Team follow-up
Assign owners and tasks so everyone knows who is handling what.
Groups that make sense
Filter and segment your contacts to work with each group in a more relevant way.
See how work gets done in your CRM.
Browse a contact list, open a profile and check the next step.
Add what you need. Drop it when your plans change.
Bites are the modules of your CRM. You’ll be able to add one for this month’s campaign and drop it the next. Your CRM carries on, and you keep your data as long as you keep your account.
This month you run an email campaign; next month you don’t need it. You’ll be able to take Email marketing for one month, choose whether to renew it and pay for sends separately.
Base
CRM and loyalty for everyday work.
Bites
A monthly fee for each module you take.
Usage
Sends and other metered services, billed separately.
The relationship continues after the sale.
Your CRM also helps you give people reasons to come back. Create stamp, points and coupon programs, and see loyalty activity next to everything else you know about your customers.
See the loyalty that’s includedProximity: Wallet can show the pass near your location, depending on the phone’s permissions and settings. It doesn’t track anyone.
Choose your business’s next step.
Turn on modules to fit the way you work. Each Bite shows what it adds, what it costs and when it’s available.
Listen to your customers
Collect answers and make it easy for people to share their opinion.
Create new experiences
Run events, tickets and balance to give as a gift or spend later.
Communicate with purpose
Prepare campaigns and messages for the groups you choose.
Connect and automate
Link sales to loyalty and set up follow-ups with simple rules.
Your agency. Each client in their own CRM.
We’re building a panel to manage several businesses, organize your team’s access and choose each client’s Bites. You’ll also be able to offer the CRM under your agency’s brand and domain.
A clear base. You choose how to grow it.
Base CRM for $15 USD a month: unlimited contacts and issued cards, three users, three loyalty programs and one location. You’ll be able to add Bites and capacity when you need them; usage is paid separately.
Extra user $5/mo · Extra program $5/mo · Extra location $10/mo
See the new planFrequently asked questions
Is HexBites a CRM or a loyalty card tool?
It’s a CRM for organizing contacts and following up on your relationship with customers. Loyalty is part of the base; cards are one of its tools.
What is a Bite?
A module that extends your CRM, such as Surveys, Tickets or Email marketing. Each one has its monthly fee and shows whether it’s already available.
Do I have to keep a Bite every month?
With the new plan you’ll be able to take a module for one month and choose whether to renew it. If you don’t renew, you keep access until the paid period ends. Your base CRM carries on.
Do I lose my templates or history if I drop a Bite?
The new plan keeps that data as long as you keep your account. Dropping the module limits new operations that need it; it doesn’t delete your previous work.
Are emails and messages included in the monthly fee?
Email, WhatsApp and other metered usage is paid separately. Loyalty campaigns and Wallet notices are part of the new base, with no paid packs.
Do I pay more for having more contacts?
The new base includes unlimited contacts and issued cards. Extra users, programs and locations are priced separately.
Do I need Editable QR codes to design my sign-up QR?
No. The QR designer will be included for sign-up and for the features you have. Editable QR codes adds general destinations you can change, standalone pages and statistics.
Can I use my own domain?
We’re preparing custom domains for logging in to the panel, publishing pages and setting up email senders. The domain is bought separately and doesn’t include a mailbox.
Can I use it for my agency’s clients?
The agency plan is in the works: it will let you manage separate businesses from one panel. You can see what it covers on the agencies page.
Does this change my current $12 plan?
If you have the $12 plan, you keep it for life, with every current and future Bite and no module fee. Usage is still separate.
Give every customer the follow-up they deserve.
Get to know the CRM, explore its modules and choose the combination your business needs.